Storytelling for SOC Analysts: Effective Investigation Notetaking and Report Writing (without ChatGPT!)
2024-12-14 , Rookie track 1

Everybody loves a good story and within our industry we encounter some fascinating stories! However, the ability to convey often complex and technical details to a varied and multi-disciplinary audience can be an overlooked - but incredibly valuable - skill for cybersecurity professionals, especially in technical roles. Storytelling can be a critical part of effective cybersecurity incident and threat intelligence reporting; it provides necessary context to the threats we face, as well as the mitigations, remediation steps and other actions we need to take to protect our data, environments, and organisations. This presentation outlines key tips and tricks for leveraging technical writing skills to produce effective, impactful and actionable investigation notes and reports. By mastering the power of storytelling and effective technical writing, security professionals have the opportunity to make the threats we face and incidents we encounter more relatable to non-technical readers, therefore improving the accessibility, understanding and impact of our work.


Want to be able to write high quality reports without AI chatbots?

This talk outlines top tips for leveraging technical writing skills to produce effective, impactful and actionable investigation notes and reports. The talk will also highlight quick wins to improve your technical writing skills, exploring key areas including:

  • Knowing your audience
  • Adopting an Incidents/Threats for Dummies approach
  • Why Context is your friend, and
  • Why AI most certainly is not!

Please confirm that I am a first time speaker and have not spoken in public and will not be before the Bsides London event date (14th December 2024).:

Yes

I am a SOC Analyst with a keen interest in threat intelligence and DFIR - love a good threat hunt too. Prior to this, I was a data manager in the NHS and completed both my undergraduate and postgraduate degrees in English and Languages.